From Nine Months of Drift to £1m Saved: How NCS Delivered a 100% On-Time Cutover Before Peak Demand
A major UK vocational awarding and certification body was nine months into a core ERP upgrade, enterprise data migration and data centre move, with a fixed four-day bank-holiday cutover window sitting directly ahead of its peak summer certification demand, and no integrated plan, architectural baseline or rehearsal discipline to get it there safely. NCS deployed a senior tiger team to take operational control of the rescue, rebuilding the critical path, the architectural baseline and a minute-by-minute cutover runbook from the ground up. The result was a 100% on-time cutover with zero downtime across the organisation's global testing network, around £1 million in recurring annual cost identified through estate rationalisation, and a cleaner handback to a stronger internal team.
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