Enterprise-calibre database, cloud and application management, right-sized for growing businesses and scaled for complex estates. 24/7 proactive monitoring, guaranteed SLAs and named UK specialists.
Executive Overview
Downtime and performance bottlenecks hit your bottom line immediately, whether you run a growing mid-market business or a complex multi-cloud estate. Yet hiring around-the-clock database administrators, cloud architects and licensing specialists is costly and hard to sustain.
NCS bridges that gap with flexible, proactive managed services, database health, Oracle ERP operations and licence governance, kept secure, fast and audit-ready while your team stays focused on growth.
What we offer
Three core managed service capabilities that keep your databases reliable, your Oracle applications running and your licensing under control. Engage with one or run them together as a single service programme.
Case study
A leading media company needed zero-downtime cover for live broadcasts. NCS delivered round-the-clock operations across 30+ servers, including a mid-broadcast issue resolved in under ten minutes.
Read the full case studyOur process
Handing over business-critical systems should never feel like a gamble. Our four-step transition keeps your services live and your team informed throughout.
We assess your database, cloud and ERP estate, security posture, backup viability and performance baselines before anything changes.
System dependencies, batch jobs, maintenance windows, integrations and escalation paths are documented so nothing lives in one person's head.
Our engineers monitor alongside your team, validating alert thresholds and workflows with no operational risk to live services.
Full SLA cover goes live with proactive daily health checks, a named account contact and monthly reviews with clear reporting.
Why choose us
Four commitments that shape every managed services engagement, whether you are a growing business without a dedicated specialist or an enterprise running a complex estate.
We design service agreements around your actual infrastructure, whether that is a single production database or a distributed multi-cloud estate, with predictable monthly costs and no bloated retainers.
Fast, SLA-backed response times when urgent issues occur, connecting you directly to senior engineers who know your systems by name rather than an anonymous tier-1 call centre.
We bring over two decades of technical heritage working across UK retail, transport, professional services and high-growth sectors.
Direct access to certified database administrators, cloud architects and ERP consultants ready to support your business 24/7/365.
Absolutely. Many of our clients are growing businesses that rely on business-critical databases or ERP systems but do not require or cannot justify the substantial cost of hiring a full-time, round-the-clock team of specialist DBAs and architects. We provide access to that high-level expertise at a fraction of the cost, scaling up or down as your needs evolve.
Yes. We frequently operate in a co-managed capacity. Your internal IT team handles day-to-day user requests and business initiatives, while NCS takes responsibility for complex database health, out-of-hours 24/7 on-call coverage, routine patching and deep technical escalations.
We support Oracle (Single Instance, RAC, Exadata and Autonomous), Microsoft SQL Server, PostgreSQL, and cloud deployments across AWS, Microsoft Azure and Oracle Cloud Infrastructure (OCI).
Instead of waiting for a system crash or user complaint, our monitoring and diagnostic tooling continuously tracks disk capacity, table growth, memory usage, locks and slow queries. We identify and resolve issues early, protecting your systems from sudden outages.
Software licensing rules, particularly Oracle, are notoriously intricate and can lead to unexpected, hefty compliance bills. We independently review your deployments, eliminate dormant or redundant licences, match your entitlements to real metrics, and help you negotiate renewals from an informed position.
We manage the end-to-end lifecycle of Oracle's mandatory quarterly updates: reviewing release readiness documentation, executing regression tests, validating custom workflows and integrations, and ensuring a seamless move into production.
Get in Touch
If renewals are looming, costs are creeping up, or your systems feel fragile at the worst moments, it may be time for a different kind of conversation. Tell us where it hurts, we'll tell you honestly how we'd help.
Prefer to talk? Call us on 020 3326 7268
